Shipping Policy

Thank you for shopping with RIZ. We are committed to delivering your order as quickly and securely as possible. Please review our shipping policy below for details on how we process and ship orders.

Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Once your order has been processed, you will receive a confirmation email with tracking details (where available).

Please note that processing times may be extended during peak seasons, promotional periods, or due to unforeseen circumstances.

Shipping Rates & Delivery Estimates

Shipping charges and estimated delivery times are calculated at checkout based on:

  • Your location

  • Selected shipping method

  • Product availability

Estimated delivery times may vary depending on your location and the courier service.

Shipping Locations

We currently ship to domestic and selected international locations.
If shipping is unavailable to your area, you will be notified at checkout.

Delays

While we strive to deliver all orders on time, delivery delays may occur due to:

  • Weather conditions

  • Customs clearance procedures

  • Courier service disruptions

  • Incorrect or incomplete shipping information provided by the customer

RIZ is not responsible for delays caused by circumstances beyond our control.

Customs, Duties & Taxes

For international orders:

  • Customs duties, taxes, and import fees may apply

  • These charges are the responsibility of the customer

  • RIZ is not responsible for delays caused by customs processing

Incorrect Address

Please ensure your shipping address is correct at checkout.

  • Orders shipped to incorrect addresses provided by the customer cannot be refunded

  • Additional shipping fees may apply for reshipment

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at:

📧 meetriz24@gmail.com

Include your order number and supporting images (if applicable) so we can assist you promptly.

Contact Us

If you have any questions about shipping, delivery, or your order status, please contact us:

📧 Email: meetriz24@gmail.com
📍 Address:
House No 1, Qamar Garden
Faisalabad, 33100
Pakistan

Thank you for shopping with RIZ. We appreciate your trust and support.